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Installation Questions What are the system requirements?Įach game download has a different set of system requirements.

I'm unable to complete a purchase, what should I do?.How do I return the software if I am not completely satisfied with it?.I did not receive an email message with instructions for registering and unlocking my game.Does this mean I have been charged again? I received email confirmation messages.Can I purchase a CD instead of a download?.Can I make purchases without a credit card over the Internet?.What payment methods are accepted for purchases made online?.What is this, and why do I have to install it? Some games ask me to download and install the Microsoft Java Virtual Machine (MS JVM) before I can play.How can I optimize my Mac OS computer and software to work best with Shockwave?.How can I optimize my Windows computer and software to work best with Shockwave?.Which browsers are recommended for best results?.Can I visit Shockwave with my AOL browser?.Can I visit Shockwave with Macintosh OS X?.What hardware and software do I need to enjoy the Shockwave site?.I'm receiving a "Failed to contact " message when entering my key information.

The game does not play and exits to "Thank you for Playing" screen on Vista.When I try to register my game it doesn't unlock.But when I try to run the installer, I get an error message. I downloaded my game's installer file successfully.I'm having difficulty downloading the installer.